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Old 10-31-2008, 10:07 AM
druid's Avatar
druid druid is offline
Mo Anam Cara (friend of my soul)
Join Date: Dec 2005
Location: hiding behind my 114/45 :D
Posts: 3,547
Default Paintballonline.com customer service review

Website I ordered from: http://www.paintball-online.com/pain...ries_prods_615

This is not yet a product review but I will amend this to include that when my items arrive. This is more to point out an issue I had at checkout and the customer assistance I received.

I made an order for some BT pouches for my kid. I got to checkout and it requests a credit card for address verification. I go to put in that credit card and of course, my wife maxed it out and never said anything..

So it ended up that I did not actually complete the order and went on my merry way. I looked in my email address and the order was there but I got a call the next day from Peter (employee) telling me there was an order but the funds never transferred.

I told him what happened and he came up with the solution of me sending the Pay Pal payment to another account and him transferring that on my behalf. We did this the entire time we were on the phone and the whole matter took less than 10 minutes from the time I called him back. I'm also on EST and I [believe] they are Pacific time. It was 1350 hours here so that's about 1000 there (ish). At completion of the order, he told me the items I ordered would be shipped TODAY! WOOHOO!.......lol.

I've got to say that I'm pretty impressed with the service I received. I will amend this post with a review of the products when they arrive.
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Old 10-31-2008, 02:51 PM
DFSniper's Avatar
DFSniper DFSniper is offline
Official SOC Short Bus Crew
Join Date: Dec 2005
Location: Fairbanks, Alaska
Posts: 8,405
Default Re: Paintballonline.com customer service review

hmm... thanks for the good review. gives me another trusty site to look at.
8/23/03 OS KUSA #10898
Spyder to pump conversion tutorial!
Project LP Reposted!

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(7:11:05 PM) Battlechaser: Did you just slaughter George Clooney and steal his mojo..?
"Death doesn't exist. It never did, it never will. But we've drawn so many pictures of it, so many years, trying to pin it down, comprehend it, we've got to think of it as an entity, strangely alive and greedy."
- from Ray Bradbury's Something Wicked this Way Comes
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Old 11-01-2008, 01:53 PM
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jim762 jim762 is offline
May God have mercy upon my enemies, because I won't
Join Date: Sep 2008
Location: okinawa, Japan
Posts: 333
Default Re: Paintballonline.com customer service review

I ordered from them too. They were very good. fast shipping and kept me updated via email on my order.
Tiger Striped MR3
14" J&J ceramic Barrel w/APEX
14" Tru-flight Barrel
Folding AK stock
Extreme Rage Spring kit
Timmy Detents
Trinity Feedneck
Halo B
Evo III loader w/ghetto speed feed

Originally Posted by slim and shady View Post
im gonna go hide in the shadows and clentch my buttox before Red finds me!
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