View Single Post
  #50  
Old 11-28-2006, 09:04 PM
druid's Avatar
druid druid is offline
Mo Anam Cara (friend of my soul)
 
Join Date: Dec 2005
Location: hiding behind my 114/45 :D
Posts: 3,547
Default Re: Store Links and Reviews #2

Adding this for "Gregg" - found here....

Adding a "+" for "Customer Service".....druid
_____________________________________

Have to post and give a wonderful review for Sundragon. First time I ever ordered from them service is outstanding. I ordered a quick disconnect among other things; received the order but it was packed wrong. I received the wrong part instead of the disconnect. After checking to see if I made the mistake and ordered the wrong part, I sent an email. This is the response:

Hello Gregg,

They did what?!!! Heads will roll! Who doesn't get their raise this
quarter!!!

All Joking aside, no problem. Just keep the metric adapter and we'll send
the quick disconnect as soon as possible. Sorry for the mishap and thanks
for your understanding.

Best Regards,

SPPS Customer Services >:=8

The best part was that they have a sense of humor. I will definitely use them again in the future if I can.
Reply With Quote