Re: i was thinking about this..
Ya the SRP should be essentially like a plastic nut that's round on the outside. Threads on the inside to thread onto the valve shaft which should protrude all the way through. Have you tried just cutting the hole all the way through w/o cutting into the threads? Seen someone selling a repair kit in the b/s/t today for $10. There's pics there too -
I literally waited 4 months before they straightened my concern out. This only because I finally called the BBB & cops on them. Once they have your cash, they ignore you and customer service seem to be non-existent or they feed you a bunch of lies to buy time. This was my experience anyways -