Originally Posted by DFSniper
ok. check to make sure that the lights where the ethernet cord running from the router to the desktop plugs in are lit (should be front of the router and back of the pc). then open the "Run" box from the start menu. type in "cmd" and when the console shows up, type "ping 192.168.2.1" if you get 4 packet returns, then its getting a connection, if nothing comes back, it sounds like bad hardware, and we can work from there.
Only problem with that is how do we know his gateway is 192.168.2.1? It would be better (if he is comfortable going into command prompt) for him to tell us what ipconfig /all gives him. That way, we know if he's got a static IP vs. DHCP IP, the correct gateway, etc.
EDIT: Belkin's default gateway out of the box is 192.168.0.1.