if were thinking of the same company, (xtremez.com) or something, i had a very bad expirience with them too. There is a site feedback thing somewhere on here that i tend to use if its a smaller site.
I had an Egg and a Tank, and it took them 3 weeks until i decided to cancel the order, bought from Firstcall, and that came in 2 days because of how close i am to them
