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View Full Version : What has this world come to...


shunut
01-27-2007, 10:08 PM
This is more of a rant than anything else. I know you guys will listen, make comments and calm me down/cheer me up.

My dad went online to check his bank account tonight and found 2, $2000+ charges in Las Vegas. Since we live in AZ and have been in AZ all day he was shocked to say the least. The events that follow this discovery are what really make this story interesting.

My dad immediately checked his wallet, as well as my mom's purse, both their cards were there so he called the emergency number on the back. He got a recording telling him that they were closed! The emergency "My card was lost or stolen" number, they said we're closed. He found another number online and called that number. He got a human, who told him once again, they were closed. He told the lady he didn't care, somebody was in Las Vegas fraudulently using his bank account and he need to put a stop to it. He was connected with someone. They figured out that it was my mom's card number that was being used and whoever was doing this was using wire transfers to take the money out of my parents account. By using wire transfers they did not need a pin number to get the money. They even attempt to get more money while my dad was on the phone with them. The bank suggested that we call the places that the card number was used at to notify them, so we did. This is what really makes me mad. We called all three places, nobody cared and nobody wanted to help us. When the bank said they were trying to use the card again, we immediately called the place they were using it at. While I was on the phone with that casino they tried it again at that casino. The man I spoke to said, I can check the ATMs but there is nothing else I can do. WTF!

It gets better. The last thing the bank told us to do was call our local police department and file a report. So we called, they said when an officer was available they would call us back. They did and the officer told us we needed to call Las Vegas Police Department. So we called. They told my mom she would need to appear in person to file the report! Las Vegas is 320 miles away! My mom said that would be impossible so they said we needed to call our local police department and have them file a courtesy report. So we called our local police department back. Once again we had to wait for an officer to call us back. He did and again told us he couldn't file the report, we needed to file it with Las Vegas Police Department. His exact words were "If your car got stolen there you wouldn't call us to file a report would you?"

My mom expressed her frustration and he asked for LVPD's phone number and said he would call them. A couple minutes later he called us back and said he would take the report, then fax it to them.

What has this world come to. My parents are the victims and they are the ones that have to jump through hoops? Nobody seemed to care about somebody stealing my parents money, money that they worked hard for. It was so easy for these people to take their money. I just don't understand it anymore. Its easier to steal someones money that it is for you to protect it. The lack of concern stupefied me. I think their mentality was, The money has been stolen, you're not going to catch the person, you're bank is going to give you the money back, so who cares. Seriously I think it would be rather easy to catch these people. If you look at the time of the transaction, then go back and look at security tapes, you gotta be able to find them. Casino's have millions of cameras. That would take time and money though so whats the point. :flame: :cussing:

DFSniper
01-28-2007, 12:22 AM
thats just ****ed up!

i can think of 2 reasons right off the bat:

1) nobody knows WTF theyre supposed to be doing in a situation like this,
2) they're all worried about the "red tape" and doing everything in proper procedure.

well, the fact is that money is being stolen and theyre not doing anything about it! what you said about the security cameras, this is what i would do:

LOCK THE ACCOUNT, then
1) find out the EXACT time when the money was taken out in all 3 locations.
2) use the security cameras (where available) to find who was withdrawing that amount of money at the time
3) compare tapes
4) hope its just one person doing the withdrawal

but they wont do that because the police always have better things to do than help people get their stuff back!

this is the one thing that pisses me off about todays society, everyone thinks that someone else will take care of it or that it'll resolve itself.

i hope everything gets cleared up eventually and that they find the *******s!

umm, this may sound stupid, but how do wire transfers work? they would still need to get into your account somehow in order to send money, right?

DRAGON
01-28-2007, 01:14 AM
If everybody killed a crook, the world would be a much better place to live in. The probs there would be that half the politicians would need funeral arrangements and we'd be paying for those arrangememets through taxes lol -

vikingshadow
01-28-2007, 03:52 AM
I hope that your dad canceled that card when he was on the phone with the bank!

thats just ****ed up!

i can think of 2 reasons right off the bat:

1) nobody knows WTF theyre supposed to be doing in a situation like this,
2) they're all worried about the "red tape" and doing everything in proper procedure.

This is ABSOLUTELY correct, but I would have to add a number 3) people are just too lazy these days when it comes to something that doesn't directly relate to them. Then it ties back to number 2.

well, the fact is that money is being stolen and theyre not doing anything about it! what you said about the security cameras, this is what i would do:

LOCK THE ACCOUNT, then
1) find out the EXACT time when the money was taken out in all 3 locations.
2) use the security cameras (where available) to find who was withdrawing that amount of money at the time
3) compare tapes
4) hope its just one person doing the withdrawal

but they wont do that because the police always have better things to do than help people get their stuff back!

this is the one thing that pisses me off about todays society, everyone thinks that someone else will take care of it or that it'll resolve itself.

So much for trying to stop identity theft...the police officer is an example of a really pathetic attempt of doing his job. "I'll sigh and whine about it enough, but if you really want me to, I'll actually do my job FOR you."

Now, if you manage to prove they got this information from the internet, didn't Congress pass some identity theft laws that would make this something really really serious? Call the feds, man!

shunut
01-28-2007, 06:19 AM
The problem is we have no idea when or how they got my mom's card number. It could have been anywhere, anytime, any place she used her card. My dad did get to cancel everything and he will get his money back, so thats a good thing. I'm not 100% sure how wire transfers work but the bank said all you need is an account number and proper identification, no pin number or password. In a perfect world this is what you need. That doesn't mean that whoever completed the transfers asked for ID.

Both my parents and I agree that having the money stolen wasn't the worst part of this situation. It was the fact that nobody cared. Its like we've gotten so use to it as a society that its almost ok.

timbertiger20
01-28-2007, 06:34 AM
Settle down! It's not that big of deal! Happends everyday! Remember......the reason plastic is so great is that it's all insured! The bank will refund you the money. If they want to wait till Monday to cancel the card, you will be out nothing! Rarely do they catch the people using only numbers. Stealing credit card info is easy because now days alot of companies run on wireless systems! Anything transmitted over the air is easy to get hold of. My dad once had his card info and cellphone both cloned at the same time! The bank deals primarily with these investigations. Most Police Departments just write a report and let it go. Some times they are caught but it's rare. I got some info once on some purchases once and forwarded it to the proper authorities back in NY. Funny thing is I saw a story about the guys that stole this particular card on CNN.com.........turns out the company I contacted that they purchased everything through decided to work with the police. Turned out that was a multi-million dollar piracy scam and they were buying CD's with everyone's cards. But it is very very rare to catch these guys as if they are smart enough to steal only the number electronically then they are smart enough to know where to use it! Chances are they were never in that casino or they cloned the card later and sold it! Sorry to hear about it but.......it will all be good after Monday. It's just an inconvienence!

shunut
01-28-2007, 08:44 AM
It's not that big of deal!
Happends everyday!
The bank will refund you the money
it will all be good after Monday

See, this is what I hate. This type of attitude. I'm not trying directing it at you timber just the world in general. It is a big deal. Its even a bigger deal because it does happen everyday and people are constantly getting away with it. Since we have this attitude that its not a big deal they get away with it and do it over and over and over again. Regardless of whether or not my parents bank give the money back to them or not, it is still illegal.

We also found out that one of my mom's friends, that she has lunch with regularly, had this same exact thing happen to her 2 weekends ago. Lucky for her she didn't have the money in her account for the criminals to steal. She got a call from her bank telling her that she had insufficient funds for that transaction.

timmyshoota
01-28-2007, 09:03 AM
Settle down! It's not that big of deal! Happends everyday! Remember......the reason plastic is so great is that it's all insured! The bank will refund you the money. If they want to wait till Monday to cancel the card, you will be out nothing! Rarely do they catch the people using only numbers. Stealing credit card info is easy because now days alot of companies run on wireless systems! Anything transmitted over the air is easy to get hold of. My dad once had his card info and cellphone both cloned at the same time! The bank deals primarily with these investigations. Most Police Departments just write a report and let it go. Some times they are caught but it's rare. I got some info once on some purchases once and forwarded it to the proper authorities back in NY. Funny thing is I saw a story about the guys that stole this particular card on CNN.com.........turns out the company I contacted that they purchased everything through decided to work with the police. Turned out that was a multi-million dollar piracy scam and they were buying CD's with everyone's cards. But it is very very rare to catch these guys as if they are smart enough to steal only the number electronically then they are smart enough to know where to use it! Chances are they were never in that casino or they cloned the card later and sold it! Sorry to hear about it but.......it will all be good after Monday. It's just an inconvienence!

Half of that post was useful, the other half was definitely not necessary. You worded that horribly and came off like a complete ass. I'd atleast go back and reword it so you don't come off that way.

DFSniper
01-28-2007, 10:12 AM
actually, something like this happened to one of my moms friends last year. we live in germany, yet she was getting billed for someone using her credit card at a gas station in SPAIN!!! i just happened to be in the room when they were talking about it, so i dont know how it ended up.

timbertiger20
01-28-2007, 10:58 AM
The point being........yes we'd love to catch everyone of these people! If you figure out how to triple Law Enforcement Spending and triple the court systems........we'd all be better off. Unfortunately 120 Law Enforcement, Fire Fighters and City workers are losing their jobs because of cutbacks in the neighboring city and we have lost a few......we definitely are not gaining on our problems! How many times have you been to Vegas? They don't have any extra Law Enforcement. Most shopping center guards have to be armed and the crime never stops. Yes we all want to see these bastards go to jail. But not at the price of something more critical. Last night in a county with 12 Law Enforcement Officers there was 2 Police Chases......one in to another state...20+ domestics, 15 DUI's and alot of other issues! Each one requires massive amounts of paperwork. My average DUI takes over 3 hours of a shift. Figure 2 of those a night are easy if your looking. One of the domestics took almost 30 mins toget another vehicle to because of the police chase! Luckily the guy was breaking things in his house and the only victim was the scared little boy in the bathroom with the door locked on the phone with dispatch. Another 2 mins and that officer would have entered the house with a drunk, raging, guy with guns, and a very scared little boy!

I'm not saying we don't feel the same way you do about catching these guys. Just realize that in the grand scheme of things......we are much more concerned with violent dangerous acts. Want to see him caught. If money did go though in the casino and your bank reverses the charges.....because they will.......the casino's don't like to be ripped off much! Most banks will reverse these charges and put it on the company receiving payment. Those companies are the ones generally responsible for checking ID or installing security features in the case of internet transactions. The banks also have their own teams that do fraud prevention that will investigate the case if they want to. If they pursue it they'll do the leg work and hand it off to the detectives division!

Like I said I'm really sorry about what happend. The bank will take care of this and you won't be out any money. The feeling if being screwed over sucks. The only thing you can do is try and track him down yourself through his purchases. Look for deliveries to addresses and realize they probably weren't delivered there......so ask the carrier who signed for the package and exactly where it was delivered. Also ask if they knew the person or could recognize them. If it makes you feel better in our own town where I am a Law Enforcement Officer my father got his Sony Aquious LCD stolen out of his 5th wheel. They sent out a report taker to take a report and she told him the only way she could get finger prints was to remove the door handles of the RV and send them to the lab to get a fingerprint check. That is the dumbest thing I've ever heard, but like I said.........it wasn't on the list of priorities that day! If that kinda stuff shows up at Pawn Shops there are a couple detectives that check them daily! Well good luck and hopefully the financial end of things will be resolved tomorrow!

shunut
01-28-2007, 12:47 PM
I understand the police departments are way under maned. I'm not saying that this problem was anymore important than other problems going on last night. I'm just disgusted with the lack of concern and the "Its not a big deal, it happens everyday" attitude. That is why these people continue to commit these types of crimes. I have utmost respect for police officers and people who work in the armed forces. Any time I get a chance I thank them for what they do for everyone everyday. I wasn't trying to take a shot at police officers or you timber, I just can't stand that attitude. Regardless of whether any of the people we talked to last night thought they could catch these people or not, I would have expected a more caring attitude. If you turned the tables and put them in that situation, I'm sure they would expect the same.

timbertiger20
01-28-2007, 03:20 PM
If it makes you feel better I do love to get the petty criminals.....it's just hard to fit them in. I put a kid away on a first offense for 180 days in the Juvenile Detention Center.........alot of how long people stay in Jail is based on the Police Officer's Report and all too often they are only a paragraph long because your under the gun. Too many officer's have left the real world now days. People are still people......generally you can still get them to respect you if you respect them........the stories I could tell.......LOL